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Hello! We're available to assist you from Monday to Friday, 8 am to 4 pm PST.


Please allow 1-2 business days for order processing and fulfillment. This timeframe applies to all orders, including those with expedited shipping. You'll receive a shipping confirmation email once tracking information becomes available.

Note that during product launches, restocks, US holidays, and promotional periods, order processing may take up to 3-4 business days due to high volume.‌

Transit times are calculated during checkout. Our shipping costs are based on weight and dimensions, especially since many of our products are large, making shipping costs higher. We constantly strive to offer competitive rates and the best experience possible. Our shipping is not-for-profit.

Please be aware that we cannot modify order contents or shipping methods after they've been placed. However, customers can edit shipping addresses and cancel orders before fulfillment.

For Returns and Exchanges, please click here.